Terms & Conditions

Agreement to Terms

By accessing and using H5 ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Service Description

H5 provides AI-powered relationship counseling and advisory services through our platform. Our services include:

• AI-powered chat counseling sessions
• Relationship advice and guidance
• Communication skill development
• Dating and relationship support
• Personal growth recommendations

User Eligibility

To use our service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into this agreement
• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Use the service for lawful purposes only

User Responsibilities

Account Security

• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized access
• You are liable for all activities that occur under your account

Appropriate Use

• Use the service in a respectful and appropriate manner
• Do not share harmful, illegal, or inappropriate content
• Do not attempt to circumvent usage limits or security measures
• Do not use the service to harm, harass, or threaten others

Content Guidelines

• Do not share explicit sexual content
• Do not discuss illegal activities
• Respect the privacy of others mentioned in conversations
• Do not attempt to manipulate or test the AI system inappropriately

Payment Terms

Subscription Plans

• Various subscription plans are available with different features and limits
• Prices are displayed in your local currency and include applicable taxes
• Subscriptions automatically renew unless cancelled

Payment Processing

• Payments are processed securely through third-party payment providers
• You authorize us to charge your payment method for applicable fees
• Failed payments may result in service suspension

Free Trial

• New users may receive a free trial period or limited free messages
• Free trial terms are clearly displayed during registration
• Free trials may automatically convert to paid subscriptions

Prohibited Activities

You may not use our service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Reverse engineer or copy our AI technology
• Use the service for commercial purposes without permission
• Create fake accounts or impersonate others
• Spam or send unsolicited communications

Service Limitations

Service Availability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance windows may temporarily affect service availability
• We reserve the right to modify or discontinue features

Response Accuracy

• AI responses are generated based on training data and algorithms
• We cannot guarantee the accuracy or appropriateness of all responses
• Users should use their judgment when following advice

Intellectual Property

All content, features, and functionality of our service are owned by H5 and are protected by copyright, trademark, and other intellectual property laws.

User Content

• You retain ownership of content you provide in conversations
• You grant us a license to use your content to provide and improve our service
• We may use anonymized conversation data to improve our AI models

Restrictions

• You may not copy, reproduce, or distribute our content without permission
• You may not reverse engineer our AI technology
• You may not use our trademarks without authorization

Account Termination

Termination by You

• You may cancel your account at any time through your account settings
• Cancellation stops future billing but doesn't provide refunds for current period
• You may continue using the service until the end of your billing period

Termination by Us

We may suspend or terminate your account if you:

• Violate these terms of service
• Engage in fraudulent or illegal activities
• Abuse or misuse our service
• Fail to pay applicable fees

Effect of Termination

• Your access to the service will be immediately suspended
• Your data may be deleted according to our data retention policy
• Outstanding payments remain due

Disclaimers

Service Disclaimers

• The service is provided "as is" without warranties of any kind
• We do not guarantee specific outcomes or results
• AI responses may not always be accurate or appropriate
• We are not responsible for decisions made based on AI advice

Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the service
• We are not responsible for third-party actions or services
• Some jurisdictions do not allow certain liability limitations

Indemnification

You agree to indemnify and hold harmless H5 from any claims, damages, or expenses arising from:

• Your use of the service
• Your violation of these terms
• Your violation of any third-party rights
• Any content you provide through the service

Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

• Any disputes shall be resolved through binding arbitration
• Arbitration shall be conducted in [Your City, State/Country]
• You waive the right to participate in class action lawsuits

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through:

• Email notification
• In-app notifications
• Website announcements

Continued use of the service after changes constitutes acceptance of the new terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these terms, please contact us at:

• Email: legal@h5.com
• Address: [Your Business Address]
• Phone: [Your Contact Number]